Hire Desk Controller Full Time NEW

Uxbridge, Middlesex
ERS Recruiting Ltd

HIRE DESK COORDINATOR

UXBRIDGE

SALARY UP TO £40,000 DEPENDING ON EXPERIENCE

Our client is a leading multi-disciplined construction and resource management group, operating across the UK and Ireland, and delivers innovative, safe and sustainable solutions to the most complex construction and resource management challenges. They are a market-leading, ambitious and inspirational organisation which continues to evolve and grow. This is possible because of their exceptional people and the continuing investment in them and their journeys with the company.

Purpose Role

Partnering with their supply chain to provide operational and administrative support to their site teams in relation to the on and off-hiring of plant and equipment. The purpose of this role is to ensure requisitions are processed accurately, within acceptable timescales and at the most economical cost to enable their sites to achieve project delivery targets. The primary goal for the Hire Desk Coordinators is to deliver an exceptional service to the sites, maintaining professional relationships with clients and supporting the wider hire desk team.

Role & Responsibilities

Plant and equipment requisitions are made via the COINS/ERP system and are allocated amongst the hire desk team for processing/converting to purchase orders. Responsibilities include;

• Process On/Off hire requests from site via the Coins system, from commencement to completion.
• Liaise with site personnel at all levels to understand their requirements and achieve desired outcomes.
• Liaise with our Supply Chain Partners to ensure the highest level of service is achieved.
• Follow procedural guidelines when placing orders, checking all documents before committing PO s.
• Accurate and timely recording and processing of supplier invoices onto COINS/ERP System. Investigate and resolve invoice queries.
• Support the Hire Desk Manager with other duties and responsibilities as required, including reports and analysis.
• Working with high volume data, adopting a right first-time’ approach to entry.
• Process On/Off hire requests from site via the Coins system, from commencement to completion.
• Liaise with site personnel at all levels to understand their requirements and achieve desired outcomes.
• Liaise with our Supply Chain Partners to ensure the highest level of service is achieved.
• Follow procedural guidelines when placing orders, checking all documents before committing PO s.
• Accurate and timely recording and processing of supplier invoices onto COINS/ERP System. Investigate and resolve invoice queries.
• Support the Hire Desk Manager with other duties and responsibilities as required, including reports and analysis.
• Working with high volume data, adopting a right first-time’ approach to entry.

Skills & Experience

• Demonstrable experience within a procurement/purchasing/logistics/data entry/ or accounts role.
• Proficiency in Microsoft Office and COINS/ERP systems (preferred), with aptitude to learn new software and systems.
• Intermediate Excel skills (Inc. vlookups, pivot, identifying duplicate entries).
• Highly developed organisational and administrative skills – proven ability to meet tight deadlines, plan and prioritise workloads, and execute high-quality, timely services.
• Strong relationship-building skills and the ability to effectively support internal and external customers/stakeholders/suppliers.
• Excellent verbal and written communication skills, at all levels.
• Problem solving – confidently identifies and articulates problems, presenting effective solutions and setting clear expectations and defined outcomes for self and others.
• Experience of working within Engineering, Manufacturing or Construction would be advantageous.

Attributes

• Methodical, analytical and detail-orientated – works well in time-pressured situations with high level of accuracy.
• Completer-finisher mentality: Displays strong sense of integrity and accountability.
• Responds positively and readily adapts to an evolving work environment, remaining confident and calm under pressure.
• Anticipates problems and creates plans to avoid them.
• Demonstrates motivation to improve processes.
• Collaborative seeks connection with others to arrive at solutions and gain insights through building. positive relationships within a multi-disciplinary team.

Should this excellent Hire Desk Coordinator role be of interest to you, please submit your CV to Anna Maguire.

Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.