To improve the quality, safety and choice of residential accommodation in Elmbridge and meeting the Council’s responsibilities under the Housing Acts and other legislation.
To ensure best use of the housing stock by minimising the number of empty properties.
To provide an excellent service to owners, occupiers and tenants in all tenures through action by a range of intervention strategies, including enforcement, education and advice.
Specific duties and responsibilities
To carry out proactive and programmed inspections of residential properties
Investigate complaints regarding housing disrepair, in line with council policies and procedures, using the Housing Health & Safety Rating System (HHSRS). Where necessary and appropriate, to initiate and prepare recommendations for enforcement action in line with council policies and procedures.
Inspection, licensing and enforcement of houses of multiple occupation in line with council policies and procedures under supervision by the Senior Housing Standards Officer.
Inspection, licensing and enforcement mobile home/ caravan sites in line with council policies and procedures.
To lead on the promotion, identifying and monitoring of empty homes and bringing them back into use. Organising awareness of the empty property issues and any initiatives through appropriate promotional materials, publicity and education and proactively approaching the owners of empty properties and advising them on their options.
To use the council’s powers under the Renters Rights Act, to support the provision of well managed and maintained rented housing within the borough, working collaboratively with tenants, landlords, managing agents and colleagues across the council
Undertake general environmental protection complaint work under the Environmental Protection Act 1990 where relating to statutory nuisances.
To advise residents, owners and landlords on matters of disrepair, housing standards and, in general terms, on the procurement and funding of building works.
Where statutory notices have been served, monitor compliance and take appropriate action in the event of failure to comply
To provide all necessary information and evidence to facilitate legal proceedings and appear as a witness for the Council in legal proceedings, tribunals and enquiries, as directed.
Maintain records and reports and provide such statistical information as may be required in relation to the duties attached to the post
Represent the council at meetings with internal and external partners.
Keep up to date with current legislation, regulations, guidance and technical developments.
Promote good working relationships with partners such as Surrey Fire and Rescue Service, Care & Repair Elmbridge (home improvement agency), Surrey County Council, other local authorities and internal departments.
The post holder is required to be flexible and provide cover and support to other Officers in the Service, as necessary.
To review and arrange updates to the council’s website and other communications in relation to the work and responsibilities of the Housing Standards team.
To undertake, where appropriate, visits and checks to properties hosting or due to host Ukrainian households through the Homes for Ukraine scheme and undertake and post occupation visits, where required.