Repairs Working Supervisor Full Time

Sheffield, Yorkshire
IRIS Recruitment

Repairs Working Supervisor

Sheffield

Salary: Up to £37,497 (6 Month FTC)

You will have a key role in delivering a range of responsive maintenance activities to a diverse customer base for our clients Housing Group. You will have strong technical knowledge of repairs and voids and be expected to provide mentoring and guidance to a multi trade workforce. You will provide support to develop the team, motivating staff, undertaking surveys and maintaining productivity and you will also be required to meet customer demand on repairs or larger scale projects. You will drive continuous improvement and be dedicated to the delivery of the annual repairs and improvement services.

What you’ll be doing

• You will deputise for the PSM when required and undertake the duties commensurate with that nature of the role of PSM
• You will ensure robust and pro-active health and safety management systems are adhered and complete any required processes to ensure compliance including the management of both operatives and contractors.
• You will assist in the undertaking of property inspections in relation to repair and maintenance management, voids management and provide technical support to colleagues and customers in a range of property services.
• You will provide a high level of customer service at all times, behaving in a respectful, courteous and polite manner to internal and external customers when representing our client.
• You will promote and ensure where possible a ‘first time fix’ culture is preserved through correct diagnosis, multi-trade working and an effective relationship with the supply chain, maximising productivity at all times.
• You will ensure an effective channel of communication between the PSM and management team, and all colleagues
• You will adopt a flexible approach to work, undertaking and promoting work within a multi-trade environment
• You will ensure compliance with all relevant environmental, waste management and monitoring arrangements.

What you’ll need

• An excellent level of customer service skills in particular delivering property services
• A strong technical knowledge of repairs and voids
• The ability to display leadership skills to manage a multi skilled team of trade operatives within the building/construction field
• Experience of inspecting and reviewing works, working within budgets, ensuring commercial viability and a high quality product.
• Knowledge of legal statuary requirements and good and best practice
• Understanding of value for money and a commercial awareness
• Full driving licence
• Proficiency in use of MS Office or equivalent software
• Experience of working with housing-specific IT systems
• Qualified to minimum GCSE grade C or equivalent in English and maths
• Mobile working through job allocation and data transfer via ICT (hand-held device etc.)
• Full clean driving licence
• Knowledge & understanding of construction related Health, safety & welfare legislation

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• A commitment to work in partnership with others for the benefit of our client
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• An ability to work in uncertainty.
• To be professional and work with integrity, inclusivity and respect for diversity

What we give you in return for your hard work and commitment

• Pension DC scheme (up to 10% contribution from both colleagues and our client)
• WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members)
• Ways of Working We offer some hybrid and flexible working
• Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays
• Reward & Recognition You Count Rewards are individual reward’s for going ‘above & beyond’
• Professional fees The business pays the cost of one professional role related membership fee for each colleague
• The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Wage Stream You can access savings opportunities and early access to wages
• Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing

Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

Closing date: 15th October

Shortlist date -16th October

Interview date: TBC